OPay has reaffirmed its commitment to the Nigerian market, using a live town hall in Lagos to address recent rumours surrounding its operations and highlight its growing footprint across the country.
The fintech brought together its leadership, industry stakeholders, media representatives and partners on September 2, following online claims that it would shut down its Nigerian operations.
At the event, OPay’s Chief Operating Officer and Chief Technology Officer, Dotun Adekunle, dismissed the reports, stressing that the company remains fully operational in Nigeria.
OPay’s growing footprint
OPay says it currently has more than 7,000 employees in Nigeria and serves a merchant network of over 1 million businesses.
The company has also expanded its physical support infrastructure, opening more than 26 new support offices across Nigeria in 2026.
The move reflects OPay’s strategy of combining digital financial services with physical customer support, particularly for consumers and businesses that may still prefer face-to-face assistance when resolving payment or account-related issues.
Its services currently span money transfers, bill payments, card services, airtime and data purchases, among other digital financial solutions.
₦1.2 billion commitment to education
Beyond financial services, OPay used the town hall to highlight its long-term investment in education.
The company announced a ₦1.2 billion commitment over the next decade to support scholarships for Nigerian students pursuing higher education.
The OPay Scholars Programme has already supported students at institutions including the University of Ibadan, Ahmadu Bello University, Obafemi Awolowo University and Lagos State University.
The initiative is designed to go beyond financial assistance by connecting beneficiaries with skills development and potential career opportunities.
At Obafemi Awolowo University, for instance, the partnership is expected to provide scholarship support over the next 10 years.
Tackling misinformation and rebuilding trust
The town hall also placed a spotlight on the importance of trust within Nigeria’s fintech ecosystem.
OPay says it is working with relevant authorities, including the Department of State Services and the Nigeria Police Force, over the spread of what it considers deliberately false information.
The company’s Chief Legal Counsel, Akinfolabi Rokosu, said legal action is being pursued against individuals responsible for intentionally spreading misinformation, while stressing that the move is not intended to prevent legitimate criticism.
For a sector where customers depend heavily on digital platforms to move and store money, OPay’s response highlights how quickly misinformation can affect consumer confidence.
With more than 7,000 employees, over one million merchants and continued investments in infrastructure and education, OPay is positioning itself as a long-term participant in Nigeria’s digital financial ecosystem.
